FAQs

How do I purchase yarn?

• Yarn is available mainly through shop updates. Updates will be announced on the Philia Fiber Co. Instagram and Facebook pages. I currently have a limited capacity for production and so offerings may be limited. I focus on carefully produced small batch yarn.

Do you dye custom orders?

• Currently I am not able to accommodate special orders or reserve listings.

Do you provide yarn winding?

• No - only yarn in it original condition is eligible for return.

For questions about shipping and other store policies please review the Shipping & Policies page.